
Why Nonprofits Need Strong Taglines
Your Nonprofit's Name Alone Isn't Enough
You've got to explain in a few words what your
nonprofit does, and why it's valuable. That's the job
of the tagline.
Many organizations expect their names to broadcast
what it is they do. Trouble is, it just doesn't happen
that way very often. One reason why is that many
nonprofit names sound alike. Another is that audiences
frequently confuse the work of organizations focused
on the same issues – think Human Rights Watch and
Amnesty International.
Where Your Tagline Fits In
The tagline is one of the four vital components of
your branding portfolio, along with your nonprofit's
logo, overall graphic look and feel, and positioning
statement. Take a look at my article "4 Steps to
Creating a Strong Nonprofit Brand" for more info.
Remember that the tagline should be such a natural
outgrowth of your organization's positioning statement
(the one or two sentences you'd use to reply to
someone asking what the organization does) so that
the two are inextricably linked. A great tagline
differentiates you from your competitors while
expressing your organization's personality and
adding consistency to your marketing and
communications.
The bonus? Your tagline will help to align internal
understanding of your organization's direction and
goals.
But beware communicators. The absence of a tagline –
or the use of an ineffective one – will put your
nonprofit at a competitive disadvantage in funding,
building your staff and volunteer base, and
increasing use of your programs and products.
Some Great Nonprofit Examples
Here are a couple of high-impact nonprofit taglines:
- "Change Your Life for Good"
– City University of New York
This tagline promises that you'll transform your life,
and luck, through enrolling at CUNY. Who wouldn't
want to know more?
- "Finding the ways that work"
– Environmental Defense
Environmental Defense's name couldn't be any clearer.
So they crafted a tagline that conveys what's unique
about how they do it – innovation and persistence.
Taglines that Don't Work
You can also learn a lot from taglines that fall flat:
- "Defending Human Rights Worldwide"
– Human Rights Watch
Don't waste your tagline text repeating what's in your
name (figuratively or literally, as in this example).
Unfortunately, this tagline tells us nothing more
than the name does.
Remember...your tagline is a terrible thing to waste.
Six Keys to a Powerful Tagline
- Examine other organizations' (especially your
competitors') taglines to see what makes them work.
Then apply that learning to the creation of your
tagline.
- Your tagline must be simple, concise, clear,
understandable and convey your marketing message.
- Make sure your tagline can be understood by a
multi-cultural or international audience, if you
have one. Cultural differences are critical here.
- Include words or phrases that connect with your
logo, if possible. Example: Own a piece of the
rock for Prudential Insurance, which has a rock
logo.
- Use active verbs. As always, they'll engage your
audiences.
- Hold your course. Once you create a tagline, stick
with it. Don't change it just because you're tired
of it. Some of the most well known taglines have
been used for years.
For more articles and case studies, subscribe now to the Getting Attention e-update.
© 2002 - Nancy E. Schwartz. All rights reserved.
About the Author
Nancy E. Schwartz helps nonprofits succeed through effective marketing and communications. As President of Nancy Schwartz & Company (www.nancyschwartz.com), Nancy and her team provide marketing planning and implementation services to organizations as varied as the Robert Wood Johnson Foundation, Center for Asian American Media, and Wake County (NC) Health Services.
Subscribe to her free Getting Attention e-update (http://www.nancyschwartz.com/getting_attention.html) and read her blog at http://www.gettingattention.org for more insights, ideas and great tips on attracting the attention your organization deserves.
NOTE: You're welcome to "reprint" this article online as long as it remains complete and unaltered (including the copyright and "about the author" info at the end), and you send a copy of your reprint.
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